{"id":364,"date":"2010-08-06T00:00:57","date_gmt":"2010-08-06T00:00:57","guid":{"rendered":"http:\/\/shopping.ethicalcps.com\/blog\/?p=364"},"modified":"2011-09-30T15:01:05","modified_gmt":"2011-09-30T15:01:05","slug":"praise-from-new-customers-feedback-program","status":"publish","type":"post","link":"https:\/\/www.viperperformance.co.uk\/blog\/praise-from-new-customers-feedback-program\/","title":{"rendered":"Praise from new Customers, &#038; Feedback program"},"content":{"rendered":"<p>Over the last few months, we have seen a several\u00a0UK and European customers switching to Viper Performance for the Silicone hoses form they usual supplier.<br \/>\nWe are able to service clients with hoses, pipes, and accessories thus offering the most complete range of race parts.\u00a0From the feedback we are getting we understand that coloured hoses can be bought,\u00a0elsewhere for a couple pounds less, however feedback from our new customers\u00a0clearly show that Quality and value is more important that buying the cheapest quality\u00a0available. Buy cheap, Buy twice !<br \/>\nWe have found the low quality hoses which are increasing on the market via auction sites and resellers of poor quality\u00a0imported\u00a0goods,\u00a0is good business for Viper Performance, as cheap hoses eventually need replacing. We have already seen a number of customers wanting to replace hoses they only bought 6 months ago ! (hardly a cost effective solution)<br \/>\nDozens of trade customers are switching to Viper after trying other hose sellers,<br \/>\nand disillusioned with the quality, lack of technical help and knowledge, and poor after sales service.<\/p>\n<p>For this reason we have started up a customer feedback program.<br \/>\n<strong>Unhappy with poor quality hoses bought elsewhere ? :<\/strong><br \/>\nIf you are unhappy with hoses bought elsewhere, send them to us.<br \/>\nwe will offer replacement Viper hoses at a special rate in return<br \/>\nand guarantee them.<\/p>\n<p><strong>Customer Feedback system :<br \/>\n<\/strong>We would love to hear from you, we receive frequent emails from happy customers,<br \/>\nwe would now like to publish them all on our website. \u00a0Any feedback you have for us good or bad, then email us and we will post all comments on our website.<br \/>\n<em>(we \u00a0will only publish your first name, town, and date)<\/em><br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.firsttutors.com\/blog\/uk\/files\/2011\/08\/Feedback-Linchi-Kwok-Blog1.jpg\" alt=\"\" width=\"159\" height=\"184\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the last few months, we have seen a several\u00a0UK and European customers switching to Viper Performance for the Silicone hoses form they usual supplier. We are able to service clients with hoses, pipes, and accessories thus offering the most &hellip; <a href=\"https:\/\/www.viperperformance.co.uk\/blog\/praise-from-new-customers-feedback-program\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/posts\/364"}],"collection":[{"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=364"}],"version-history":[{"count":4,"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/posts\/364\/revisions"}],"predecessor-version":[{"id":366,"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/posts\/364\/revisions\/366"}],"wp:attachment":[{"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.viperperformance.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}