Hello Peter,
I would like you to forward this email to your managing director. It is regarding our ........ engine development work. Your company quoted us within 1 hour for tooling and hoses. You made and delivered our tooling and prototype hoses in just 5 days, for your information other companies we approached did not even have the courtesy to reply to several of our emails after weeks, and not even returned our calls, or acknowledge our enquiry!. I guess they either don't care or don't need the work. Anyway, your professionalism provided us with product we needed in critical timescales. You have met our tight deadline, and provided a super service and top notch workmanship, you did not blag lead times to get the deal, you kept your promise and delivered on the dot. This was a stressful contractual deadline project of high value to our company, almost compromised by the dis-interest of all other hose companies we approached. A job well done, you deserve success in this tough economic climate. I will get our procurement team to contact you next week regarding our ......... project.
Regards,
Alastair Turrini
Oxford, England