Over the last few months, we have seen a several UK and European customers switching to Viper Performance for the Silicone hoses form they usual supplier.
We are able to service clients with hoses, pipes, and accessories thus offering the most complete range of race parts. From the feedback we are getting we understand that coloured hoses can be bought, elsewhere for a couple pounds less, however feedback from our new customers clearly show that Quality and value is more important that buying the cheapest quality available. Buy cheap, Buy twice !
We have found the low quality hoses which are increasing on the market via auction sites and resellers of poor quality imported goods, is good business for Viper Performance, as cheap hoses eventually need replacing. We have already seen a number of customers wanting to replace hoses they only bought 6 months ago ! (hardly a cost effective solution)
Dozens of trade customers are switching to Viper after trying other hose sellers,
and disillusioned with the quality, lack of technical help and knowledge, and poor after sales service.
For this reason we have started up a customer feedback program.
Unhappy with poor quality hoses bought elsewhere ? :
If you are unhappy with hoses bought elsewhere, send them to us.
we will offer replacement Viper hoses at a special rate in return
and guarantee them.
Customer Feedback system :
We would love to hear from you, we receive frequent emails from happy customers,
we would now like to publish them all on our website. Any feedback you have for us good or bad, then email us and we will post all comments on our website.
(we will only publish your first name, town, and date)
